When my Beko fridge freezer not working, I was genuinely frustrated. Food was spoiling, the fridge was warm, and the freezer didn’t feel as cold as it should.

After going through the headache of trial and error, I put together this comprehensive guide based on my personal experience—and a bit of help from trusted sources and forums across the UK.

If you’re going through something similar, let me walk you through what I did to get it working again.

Why Is My Beko Fridge Freezer Not Working?

Is it a complete power failure or just cooling issues?

The first thing I checked was whether the unit had any power at all. If both the fridge and freezer aren’t cooling, and there are no lights or sounds, it might be a complete power loss.

I verified the wall socket, the plug, and even changed the fuse—turns out, my power outlet had tripped.

What signs indicate a mechanical problem?

If the fridge makes a clicking sound, or the compressor is hot but not running, you might be looking at a compressor relay failure or an issue with the thermostat.

I also noticed a persistent buzzing before mine stopped working.

Could a recent power cut be the cause?

In my case, a brief power outage had reset the fridge’s control system. A simple manual reset helped, which I’ll explain later.

Step-by-Step Troubleshooting for a Beko Fridge Freezer

Have you checked the power supply and fuse?

This should always be step one. Unplug the fridge and test the socket with another appliance. Then, inspect and replace the 13A fuse in the plug if needed.

Is the thermostat set correctly?

Beko recommends 4°C for the fridge and -18°C for the freezer. Mine was accidentally knocked to a warmer setting during cleaning.

Is the compressor making any unusual noise?

If your compressor clicks on and off rapidly or makes no sound at all, it might be faulty. Then, I need to test this using a multimeter to confirm continuity in the compressor relay.

Are the lights on but the fridge is warm?

This happened to me—and it pointed to airflow blockage or a faulty sensor. My fridge light was on, but warm inside, even though the freezer was cold.

Is your freezer working but fridge not cooling?

This often means there’s a problem with the damper control, evaporator fan, or a blocked vent between the freezer and fridge. I found ice buildup blocking cold air from reaching the fridge compartment.

Common Issues and How I Fixed Them

Here are some real issues I faced and how I managed them:

• Faulty thermostat or temperature sensor: I bought a cheap digital thermometer to verify the internal temperature. A sensor replacement was easy and cost-effective.
  
• Blocked or frozen vents: A full manual defrost (unplugged for 24 hours) melted the ice behind the rear panel.
  
• Malfunctioning defrost system: When my fridge kept icing up, it turned out the defrost heater was dead.
  
• Control board or compressor failure: I had to get professional help here—it was beyond my DIY ability.
  
• Ice buildup behind the freezer panel: Regular defrosting helped me prevent this in the future.
  

Quick Fixes Before Calling a Technician

How to reset a Beko fridge freezer?

Here’s how I did it:

1. Turned off the fridge using the temperature dial
   
2. Unplugged the unit from the mains
   
3. Waited 10 minutes
   
4. Plugged it back in and turned it on
   

This reset the internal control board, and it worked in my case.

Explore more on expert guide to fix faults and to reset beko fridge freezer

When and how to defrost manually?

Remove the plug from the socket, leave both doors open & place towels around the base. I used bowls of hot water to speed things up.

How I checked the condenser coils and cleaned them?

Dust buildup behind the unit can cause overheating and cooling failure. I used a vacuum and soft brush to clean the coils, improving performance almost instantly.

Can unplugging for a few hours really help?

Yes! Sometimes, all the system needs is just a hard reset. Leave it unplugged for a few hours to allow refrigerant pressure to equalize.

Preventive Maintenance Tips

To prevent future issues, here’s what I’ve started doing regularly:

• Clean coils and fans every 6 months
  
• Set the correct temperature: 4°C (fridge), -18°C (freezer)
  
• Avoid overloading: It blocks air circulation
  
• Check and clean door seals: Poor seals cause temperature loss
  

When Should You Call a Professional?

Signs that the problem is beyond DIY repair

If you notice:

• No compressor activity despite power
  
• Error codes on display
  
• Persistent frost buildup
  
• Burning smells or electrical buzzing
  

…it’s time to call for help.

How to contact Beko customer support UK?

Visit the Beko UK Support page or call their customer service at 0333 207 9710. They offer registered repair services and spare parts.

What information to provide when you call?

Have these ready:

• Model number (inside the fridge door)
  
• Purchase date (if available)
  
• Description of the issue
  
• Any troubleshooting steps you’ve already tried
  

Quick Reference Table: Problems & Fixes

Problem	Possible Cause	Recommended Fix
Fridge not cooling, freezer okay	Blocked vent / damper	Clear blockage, reset fridge
Both fridge & freezer not cooling	Power issue / compressor fault	Check fuse, test compressor
Fridge light on, not cold	Thermostat / control board	Adjust thermostat, reset unit
Loud clicking sound	Compressor relay / overload	Replace relay, contact technician
Ice buildup in freezer	Defrost timer / sensor issue	Defrost manually, inspect defrost parts

Conclusion: What Worked Best for Me

Troubleshooting my Beko fridge freezer not working wasn’t easy, but it taught me a lot about how these appliances work. Simple things like checking the fuse, cleaning the condenser coils, or resetting the thermostat made a huge difference. But I also learned when to stop and call a pro—especially when it came to compressor or control board failures.

If your fridge has gone silent or is just not cooling as it should, I hope this guide helps you figure things out without the stress. Start simple, stay safe, and don’t be afraid to get expert help when needed.

FAQ on Beko Fridge Freezer Not Working

1. Why is my Beko fridge not getting cold but the freezer is?

This usually indicates a problem with the airflow between the freezer and fridge compartments, such as ice blockage, a faulty fan, or a broken damper. It could also be due to a sensor or thermostat issue preventing the fridge from receiving cold air.

2. Why is my Beko fridge freezer not working after a power cut?

A power cut can trigger safety lockouts in the appliance or reset the control board. Unplugging the fridge for 10 minutes and plugging it back in usually resolves the issue. If not, a power surge may have damaged internal components.

3. Is there a fuse in a Beko fridge freezer?

Yes, Beko appliances in the UK typically use a 13A fuse in the plug. If the fridge stops working entirely (no lights or sound), it’s worth checking and replacing the fuse as the first troubleshooting step.

4. What is the lifespan of a Beko fridge freezer?

On average, a Beko fridge freezer lasts between 10 to 15 years with proper care and maintenance. Regular cleaning, correct temperature settings, and timely servicing can extend its lifespan.